Custom Message Screening

Gift notes and personalized products let customers write their own messages. If certain language is not appropriate for your products or brand, your store needs a consistent way to screen it.

This filter checks submitted text against a default word list and a list your team can edit. It matches whole words to reduce accidental matches inside unrelated words, and it checks for attempts to evade the filter by spacing letters apart.

The storefront’s message-entry tool sends the text for validation before accepting it.

The word list and message-entry integration could be adapted to your gift notes, personalization fields, and content policy.

• Checks for flagged words in submitted messages
• An editable store-specific word list
• Whole-word matching to reduce accidental flags
• Detection of flagged words with spaces between letters