Tom Sailors
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Order Management

Order Emails That Match the Order

Give each customer the confirmation details their order needs.

The problem

A customer who selects a particular location or service may need instructions that do not apply to every order. Your confirmation email should make those next steps clear.

What it does

This customization adds a conditional section to the order confirmation email. It reads the choices recorded on the order and displays the relevant content, such as an assigned location’s name and phone number.

The original build only shows optional lines when their information is present and uses details saved when the order was placed.

For your store

The conditions, wording, and displayed details could be adapted to your checkout choices and fulfillment process, then incorporated into your confirmation template.

What you get
Shopify surfaces
Order confirmation notificationOrder attributes
Built with
LiquidShopify notification templates

These are example builds for live stores. To scope a version around your products, team, and processes, start a brief.

Start a brief