Tom Sailors
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Support & Chat

Spoken Chat Replies

Offer an audio option for customers who prefer to listen.

The problem

Some customers would rather hear an answer than read a conversation. Adding spoken replies gives them another way to use your support chat.

What it does

This component turns chat replies into speech. The original build includes warm, soft, and bright tone options, along with short spoken acknowledgments while the assistant prepares its answer.

Reusable audio clips are saved so the same acknowledgment does not need to be generated repeatedly.

For your store

A custom version could adapt the voice, tone, and waiting messages to suit your audience and the experience you want your chat to provide.

What you get
Shopify surfaces

Standalone tool or service; not displayed inside the Shopify storefront or admin.

Built with
NodeElevenLabs TTS APIPrismaPostgreSQL

These are example builds for live stores. To scope a version around your products, team, and processes, start a brief.

Start a brief