Storefront Chat
Make help easy to find while customers shop.
A customer may have a question about a product or policy before they are ready to buy. A visible chat button gives them somewhere to ask while they are still on your store.
This storefront component adds a chat button and conversation panel through the theme editor. Replies appear as they arrive from the connected chat service, and the panel can be enabled or disabled without manually editing theme files.
It provides the storefront experience for a support system; the answers and agent tools come from the services connected to it.
The appearance, wording, and chat connection could be adapted to your brand and support workflow, so the panel feels like part of your store.
- A chat button and conversation panel on your storefront
- Replies displayed as they arrive
- Theme-editor control over whether the chat appears
These are example builds for live stores. To scope a version around your products, team, and processes, start a brief.
Start a brief